2020 NCSHRM Conference

Schedule/Speakers

2020 Virtual Conference Speakers

Conference attendees will be eligible for up to 13 credits from SHRM Competencies and HR Certification Institute Certifications. 5 sessions have been approved for business credit.  Purchase the additional On-Demand programming to receive 60 days of access to all concurrent sessions with up to 9 additional credit hours.  
  See our exciting conference schedule at the bottom of the page!
  Our virtual interactive Exhibit Hall will be open from 7:30 am - 3:00 pm!

Featured Speakers

Drive: 9 Lessons to Win in Business & in Life
Wednesday, September 16, 2020 / 8:00 AM - 9:00 AM

Kelley Earnhardt Miller
General Manager at JR Motorsports & author of Drive: 9 Lessons To Win In Business and In Life, co-written with Beth Clark.

The daughter of seven-time NASCAR champion Dale Earnhardt, Earnhardt Miller graduated from the University of North Carolina at Charlotte in 1995 with a B.A. in Business Administration with a concentration in production and operations management. Earnhardt worked at Action Performance before moving to JR Motorsports in 2001. Her racing brother became one of the sport’s most publicized figures and Earnhardt Miller began expanding her brother’s business portfolio, landing corporate deals that would intensify his reach as both a racer and businessman.

In 2007 Earnhardt Miller was the recipient of the Top 25 Women in Business Achievement Award by Charlotte Business Journal. In December 2009, Earnhardt Miller was listed as the third-most powerful woman in NASCAR by ESPN.com columnist Ryan McGee. In February 2010, Earnhardt Miller was named Opportunity Award winner by Lyn St. James’ Women in the Winner’s Circle Foundation for her part in bringing Danica Patrick to NASCAR. Her most recent accolade came in 2015, as she was named one of Sports Business Journal’s Game Changers/Women in Sports Business for her impact on the motorsports industry. Earnhardt Miller is on the Board of Directors for The Dale Jr. Foundation, BRANDT, and Children’s Hope Alliance and also serves as Chairwoman of the Board and Directors of Blueharbor Bank.
Session Info

Kelly shares lessons from her recent book Drive, growing up in the world of NASCAR, and what she has learned the hard way about being a successful business leader and about winning in life. Her journey of transformation is what empowered her to run the family business in an entirely different way than she had previously and to lead people not only with her head but also with her heart.

Open Says Me! Strategies to Optimize Opportunities and Communities
Thursday, September 17, 2020 / 8:00 AM - 9:00 AM

Carlos Davis
Author of Open Says Me: THE System That Can Open Any and All Opportunities In Your Career

Professional networking expert and author Carlos Davis has seen networking defined in numerous ways. Is it passing out business cards? Is it use of social media? Is it ‘all about the numbers’? Is it just for extroverts? With numerous years of professional networking coaching, professional speaking, working in the corporate environment, and real life business experience, his view is radically different. He shares that networking is less about your needs and more about the needs of others.

Session Info

Get ready to move, be energized, and be empowered with the mindset, tools, and strategies of professional networking and community building to create and sustain opportunities for yourself and those around you!

Leadership in Crisis
Thursday, September 17, 2020 / 2:00 PM - 3:00 PM

Coretha Rushing, SHRM-SCP
Veteran HR leader, Strategist and Executive Coach with more than 25 years of experience

Rushing has been recognized by Black Enterprise as one of the most powerful women in corporate America. Most recently, she served as the Chief Human Resources Officer (CHRO) for Equifax, Inc., a $3 billion information, data/analytics, and technology credit reporting company with more than 11,000 employees in 24 countries. She had global responsibilities for all aspects of human capital, as well as the Equifax Foundation. Prior to that assignment, Rushing served as Senior Vice President and CHRO for The Coca Cola Company. In previous roles at Pizza Hut (formerly a PepsiCo brand), IBM, and R.H. Macy’s, she held a number of HR roles with increasing scope and responsibilities. She is currently a Board Member for 2U, a public educational technology company, and serves on its Compensation and Organization Committee. She has been an active member of SHRM since 1998, member of its national Board of Directors since 2012 and she served as SHRM Board Chair from 2017 to 2018. A native of Chesapeake, Va., Rushing earned her Bachelor’s Degree in Industrial Psychology from East Carolina University and holds a Master’s in Education (M.Ed.) in Human Resources and Counseling from George Washington University. She is currently based in Atlanta, Ga.
Session Info

2020 has been a year with unprecedented impact to our workplaces. Join Coretha as she candidly discusses the many challenges and opportunities for HR professionals as they employ empathetic leadership skills through ambiguous times to work effectively with employees and business leaders alike.

# Chill - Survive Brain vs. Thrive Brain: A Whole Brain Collaboration Inside & Out
Friday, September 18, 2020 / 8:00 AM - 9:00 AM

Dr. Bryan Robinson
Professor emeritus at the University of North Carolina at Charlotte, psychotherapist in private practice, and award-winning author

Dr. Robinson is an author of two novels and 40 nonfiction books that have been translated into 15 languages. He has appeared on 20/20, Good Morning America, ABC's World News Tonight, NBC Nightly News, NBC Universal, the CBS Early Show, and The Marketplace on PBS. He hosted the PBS documentary “Overdoing It: How to Slow Down and Take Care of Yourself.” His book, Chained to the Desk: A Guidebook for Workaholics, Their Partners and Children, and the Clinicians Who Treat Them, is now in its third edition (New York University Press, 1998; 2007; 2014). He developed the Work Addiction Risk Test (WART), an instrument used worldwide to measure work addiction. His latest book from William Morrow/Harper Collins is #Chill: Turn Off Your Job and Turn on Your Life (2019) and Daily Writing Resilience: 365 Meditations & Inspirations for Writers from Llewellyn Worldwide (2018). He is a monthly contributor on leadership and careers for Forbes.com, Psychology Today (called the Right Mindset) Thrive Global, and The Big Thrill. Bryan writes both fiction and nonfiction. His latest novel is She’ll Be KILLING ‘Round the Mountain. He lives in Asheville with his spouse, one Yorkie, three Golden Doodles, and Krishna, an adopted cat, who wandered into their lives, along with occasional bears at night.

Session Info

We’ve crowded our lives so much that we’ve lost touch with our center—a place within I call the thrive mind. Survive minds have gradually taken over on a universal and individual scale, as evidenced in mass shootings, racially motivated murders, hate crimes, deadly reactions to the Covid-19 lockdown, and terrorists’ attacks around the world. On an individual level, the survive mind will colonize our heart and decide our fate if we forfeit our power to it. Many have, and many will. We have a choice to permit our lives to be driven by the survive mind or drawn from the thrive mind’s wisdom, compassion, harmony, and resilience. Our lives are shaped from the inside out. If we lose our inner connection, in small ways and big, our lives, the workplace, and the world unravel.

Concurrent Sessions

Speaking Virtually: How to Hold Your Audience
Wednesday, September 16, 2020 / 9:30 AM - 10:30 AM / Concurrent Session #1

Paul Potorti

Paul is the founder of Potorti Consulting, LLC, where he consults with subject matter experts within a company to analyze training needs. He then designs and delivers the training programs your company needs. He has a Master of Arts in Communication Studies with an emphasis in gender, intercultural, and nonverbal communication. He provides consultative, training, and executive coaching services to many companies and individuals, including AstraZeneca, Corsica Life Sciences, Indie Beauty Media Group, Parkdale Mills and Triangle Insights Group. He most recently developed and has been delivering "Virtual Presentational Speaking Skills" training, with all sessions being offered remotely.

Track: Future of HR     Audience: Entry - Senior Level

Session Info

The virtual environment of communication is new territory for many and learning how to engage your audience is crucial in this medium. In this session you will learn the importance of style when speaking, the importance of nonverbal communication when you are presenting remotely, and why it is still true - it’s not WHAT you say but HOW you say it that’s most important to getting your message across. You will learn tips and tricks for the best ways to communicate using your body when implementing a virtual medium and the best way to communicate using your voice when presenting – including eliminating disfluencies!

Retaining Employees & Sustaining Engagement 
Wednesday, September 16, 2020 / 9:30 AM - 10:30 AM / Concurrent Session #1

Chris Dustin
As the Managing Director & Senior Advisor of Engagement Surveys, a part of the Gallagher Human Resources & Compensation Consulting practice, Chris Dustin conducts leadership presentations, training sessions, and workshops assisting and sharing best practices and strategic advice on how to improve overall business outcomes for clients. Chris has over 20 years of executive consulting experience, working with numerous organizations across a variety of industries in the analysis, guidance, and action planning on employee engagement results. He has an extensive background in survey development and execution on employee engagement, and other workforce surveys. Chris has also spoken at numerous national conferences (National SHRM Conference, National ASHHRA Conference, local SHRM Events, Podcasts, and Radio) on leading practices to promote positive change and improve employee engagement, change management, and talent management.

Track: Engagement     Audience: Entry - Senior Level

Session Info

Employee engagement is one of the most discussed human capital metrics today. A top priority for most HR professionals, engagement is a key aspect to attracting and retaining talent. With the generational workforce dynamics ever changing, understanding what motivates each segment of your employee population is critical to implementing and measuring an engagement strategy. Learn in this talk the tools and practices needed to move the needle as you measure and manage employee engagement. Learn what engagement really is and how it should be measured. Recognize the impact of engagement to business outcomes. Understand turnover and the cost impact, realize the different generations and the connection to engagement, and learn the best practices that positively influence engagement.

Every Choice Has a Consequence
Wednesday, September 16, 2020 / 11:00 AM - 12:00 PM / Concurrent Session #2

Chuck Gallagher
Chuck Gallagher learned a lesson about ethics, choices, and consequences the hard way—now he shares his experience so that others don’t have to. You may have seen Chuck on television, or heard him on CNN, CBS, or NPR radio programs. His business insights are sought after for his strong position on ethics and ethical leadership. Chuck’s focus is business—but his passion is empowering others. His unique presentations on Business Ethics clearly demonstrate he brings something to the platform that isn’t often found in typical business speakers. Currently COO of a national company and former Sr. VP of Sales and Marketing for a public company, Chuck may have found a sales niche early on in life but it was the school of hard knocks that provided a fertile training ground for Chuck’s lessons in success. In the middle of a rising career, Chuck lost everything because he made some bad choices. He has since rebuilt his career and his life back to immense success. With more vulnerability than the average speaker, Chuck shares with his audiences his life journey, the consequences of his unethical choices, and how life gives you second chances when you make the right choices. In fact, Chuck’s new book, SECOND CHANCES: Transforming Adversity into Opportunity, has received numerous endorsements and has been described as one of those rare books that effectively bridges the gap between personal accountability and business success.

Track: Risk Management     Audience: Entry - Mid Level

Session Info

The Truth About Emotion & Ethical Behavior. In 1987, at the height of his career, Chuck Gallagher made some bad choices. He went from wearing a business suit to an orange jump suit. So…you might be asking yourself, why would I want a former convicted felon to speak to my organization about ethics and integrity? Why? Because Chuck has experienced firsthand how easy it is to move from ethical to unethical. A positive, compelling message that everyone will listen to and remember. A fresh perspective that will raise ethics awareness to a new level—reducing the likelihood of fraud and other unethical behaviors that put your business at risk. The motivation to make ethical choices that will lead to long-term success and profitability. Valuable insight to help you develop an effective ethics program (or make your existing program more effective).

How to Design and Implement a Successful Strategic Management Coaching Initiative
Wednesday, September 16, 2020 / 11:00 AM - 12:00 PM / Concurrent Session #2

Margi Bush
Margi Bush, ACC, ICF Certified Coach, Certified MBTI Master Practitioner, President of Collaborative Thinking LLC d.b.a. Wisdom Tree Coaching, President of the Charleston WV Chapter of SHRM, Master’s Degree Human Resource Management and SHRM-SCP and SPHR certified. Margi does relationship coaching, leadership coaching and team coaching, and trains managers to incorporate coaching in employee development.

Track: Leadership     Audience: Mid Level     Approved for Business Credit

Session Info

Bring a creative edge to your organization by training and developing your managers to incorporate coaching as a key component of your performance management process. During this session, we will explore: How to build a framework for updating performance management, how to make it meaningful without eliminating performance appraisals, how to improve the quality of employee development conversations by moving from a once-a-year conversation to a regular conversation. Learn how to foster a coaching culture that improves communications between managers and employees. Learn a coaching process that takes the pain out of the annual performance review and a coaching mindset that facilitates an innovative approach developing effective employees.

Create Psychological Safety in a Digital Workforce
Wednesday, September 16, 2020 / 12:30 PM - 1:30 PM / Concurrent Session #3

Jane Moran
British Australian turned Calgarian, Jane is a dynamic speaker, facilitator and professional coach. Her passion for the science of learning coupled with energizing warmth, engages leaders at all levels to adopt new practices at work and in life. Drawing on her corporate experience building global leadership development frameworks, Jane has the cultural and operational savvy to recognize and translate opportunities for bringing new science-based learning approaches to highly complex and distributed workforce environments. As a published leadership coach, Jane draws on her corporate experience spanning Canada, Australia, London, England, and South East Asia. Her expertise is the design, operationalization and integration of science-based leadership programing that ‘fits’ busy workplace environments to enable shifts in culture and achievement of desired results. With her passion for talent development, coaching and mentoring best practices, Jane is masterful in her roles as diverse as conference speaker, corporate trainer, and curriculum architect, bringing to life topics such as employee engagement, culture change, workforce diversity and performance management.

Track: Leadership     Audience: Mid - Senior Level

Session Info

Our world and our work is changing. Neuroscience tells us our brains are social organs - highly influenced by our daily experiences and interactions. What our brain needs more than ever before, is to feel safe, so we can focus on doing our best work. Discover how leaders can create the six core conditions for psychological safety, the optimum culture for collaboration and high productivity, even in the face of ongoing uncertainty and change. It’s not rocket science. Its neuroscience! In this session you will learn how and why change and uncertainty impacts performance. The 6 things your brain needs to feel safe in daily interactions. Practical ways to foster psychological safety on virtual teams.

Next Generation Leadership: Attracting, Engaging & Retaining 5 Unique Generations
Wednesday, September 16, 2020 / 12:30 PM - 1:30 PM / Concurrent Session #3

Scott Lesnick
Scott Lesnick is a high content international keynote speaker who is motivational, instructional, and educational in style and tone. Scott is a Certified Speaking Professional certified through the National Speakers Association. Scott spent 24 award-winning sales and management years at Shaw Industries a Berkshire Hathaway Fortune 500 company. He served as the Dean of the Academy for Professional Speakers in 2016-17. He recently presented at TEDx. Scott is a graduate of The University of Miami, Florida. His memoir, “Kidjacked – A Father’s Story” and his book Lifejacked: Life Lessons on Leadership were published to critical acclaim.

Track: Leadership    Audience: Entry - Senior Level

Session Info

Successfully Blending the Five Generations currently in the workplace can be a tall order. Your leadership is essential in assisting all employees to better understand one another. It begins with open and vibrant dialogue and inclusion of all generations! Our goal is to help support happier, dynamic, more productive employees while also maintaining focus on business, new laws, a positive workplace culture and so much more. Around the globe and in North Carolina, today’s employees can have up to five different generations working side by side and remote. Productivity can decrease if your staff doesn’t understand the unique characteristics and talents each person/generation brings. This highly requested interactive presentation covers strategic methods of improving employee morale, improving operational efficiency, increasing employee retention, and improving employee productivity.

New Faces of Diversity
Thursday, September 17, 2020 / 9:30 AM - 10:30 AM / Concurrent Session #1

Jeff Luttrell
Jeff is Senior Director of Talent Acquisition with Alorica, a business process outsourcing company based in Irvine, CA. He leads teams of recruiters across the US. His current teams focus on high volume call center staffing where they hire nearly 70,000 people a year. Previously, he was a Recruiting Manager in Global Talent Acquisition and Staffing with Xerox in the outsource services division and an Area Manager for Kelly Services. Jeff received his BA in Journalism from University of North Carolina at Chapel Hill. He has over 20 years of recruitment experience in both staffing industry and corporate recruiting including international recruiting. He has led teams for large hiring projects, niche and specialty roles and executive recruitment. Jeff lives in Asheville, NC. He was the Southeast Region MAC Rep for 2018-19 and has been an active SHRM volunteer for close to 15 years. He was a Board member with Raleigh-Wake HRMA for the past 10 years including Treasurer, President, SHRM Foundation Director and VP of Community. Jeff served as Director of the NCSHRM State Council Director for 2016-2017. He co-chaired the Pinnacle award winning HR on Call for RWHRMA and co-chaired the 2011 NCSHRM State Conference. He served on SHRMs HR Disciplines panel in 2016 and on the Talent Acquisition panel in 2017.

Track: Engagement     Audience: Mid Level

Session Info

This program will explore the new faces of diversity in the US. We will discuss why diversity and inclusion are important in 2020 and beyond, then dig into the new groups that contribute to a diverse and successful workforce. We will discuss strategy for attracting a diverse workforce and strategy to keep them. Some of the groups we will explore are aging workforce, ex-offenders, veteran and military, LGBTQ, other populations. The key themes we will cover: How to recruit and retain diverse population in today’s global economy, recruitment challenges and how to create value proposition for your organization and the executive team to sell importance of diversity and inclusion at all levels in organization.

Managing Back to Work Issues Under the ADA, FMLA, and Other Leave Laws
Thursday, September 17, 2020 / 9:30 AM - 10:30 AM / Concurrent Session #1

Allen Thomas
Allen Thomas is an attorney with Ogletree Deakins Attorneys at Law, located in the Raleigh, NC office. Allen works with companies of all sizes to help them understand their obligations as employers. Through regular consultation, Allen partners with employers to establish best practices and navigate issues involving discrimination, harassment, retaliation, wage and hour, employee misclassification, and employee agreements and policies. Allen also defends employers against claims of discrimination, harassment, and wrongful discharge before federal courts, state courts, and administrative agencies. A large portion of Allen’s practice involves litigating disputes involving non-compete agreements, misappropriation of trade secrets, and other business related litigation. Allen has experience investigating and litigating multi-jurisdictional unfair competition and trade secret claims and advises clients on strategies to protect their proprietary information.

Track: Risk Management     Audience: Entry - Senior Level

Session Info

Understanding how ADA, FMLA, and other leave laws interact and ways to avoid violating these laws. We will go through each law individually, understanding how each law interacts/crosses over with the others and identify particularly tricky spots that may cause you trouble.

Employee Recognition that Packs a Punch
Thursday, September 17, 2020 / 11:00 AM - 12:00 PM / Concurrent Session #2

Leslie Speas
Leslie is the VP of Culture & Consulting at the The Resource, a career services and human capital solutions company in Winston-Salem.  Leslie is a dedicated Human Resources and Organizational Development professional with over 25 years of strategic experience in all areas of the Human Resources field. During her career, she has built several Human Resources departments from the ground up. Leslie has worked for Novant Health, Inmar, and most recently, Dewey's Bakery/Salem Baking Company. Leslie is passionate about helping organizations elevate performance and achieve excellent results through their people. She has a master's degree in Industrial/Organizational Psychology and HR Management, as well as SHRM-SCP and SPHR certifications. Leslie is also a Certified Professional Coach. In her spare time, Leslie is a fitness instructor. She is very involved in the community and is on the board for the Winston-Salem Street School as well as the Winston-Salem Society for Human Resource Management.

Track: Engagement     Audience: Entry - Senior Level

Session Info

In this session, you will learn that recognition is critical to the performance, engagement, and retention of your valued employees - now more than ever! Discover guidelines for effective recognition as well as creative ideas for recognizing employees (remote and onsite). Finally, you will understand how to hardwire recognition within your organization. Participants will receive a Recognition Toolkit as a takeaway from the session.

Better Behavior Makes Us Better Together: Strategies, Systems & Smarts to Change Employee Behavior
Thursday, September 17, 2020 / 11:00 AM - 12:00 PM / Concurrent Session #2

Nicole Greer
As the principal coach and CEO of Vibrant Coaching, Nicole Greer, PPCC helps individuals, corporations, government entities and non-profits become the people they were created to be through defining and fulfilling a mission, to work better in teams, and exemplify excellent leadership. Using transcendent leadership programs and coach training gives Nicole foundational tools, uncommon wisdom and an advantage in the marketplace. For the last 20 years Nicole has worked as a coach, marketing director, master of first impressions, and sales trainer in the many facets of business. Her experiences working with all kinds of people led her to found Vibrant Coaching. Nicole is a speaker, trainer, facilitator, life and business coach. Nicole holds her clients in high esteem and strongly encourages commitment from them as she makes them ask themselves hard questions that inevitably lead to growth. Whether she is coaching one on one or training a corporate, government or ministry team, Nicole’s purpose is to facilitate movement...significant movement.

Track: Engagement     Audience: Entry - Senior Level

Session Info

HR professionals need a practical, doable approach to shifting employee behavior. This TILTOLOGY session equips attendees to deal with difficult people using a time-tested proven model for character development. Learn to create a culture of people who know “character counts.” In this session you will learn the names of the Four Meta Factors of Character and Their 48 Positive Character Traits and the Value these Have to Teaming, Culture and Success. Recognize that Individuals can TILT their Character to BE BETTER TOGETHER and Learn Techniques to Shift Mindsets, and how to apply the TILTOLOGY Model to your Own Team with a Team Analysis.

Tips, Tools & Tricks from Great Workplace Investigators
Thursday, September 17, 2020 / 12:30 PM - 1:30 PM / Concurrent Session #3

Dana Barbato
Dana Barbato, SPHR, SCP spent 26 years working to tame the chaos in the human side of HR. With a strong belief in respectful employee relations, strong leadership, and consistent practices, she has proven that accountability is the key to building a culture of respect and civility. These beliefs caused Dana to step out of her HR career and create InvestiPro, the first automated workplace investigation platform built by HR for HR. Now, as CEO of InvestiPro, Dana is on a mission to revolutionize the way employee relations and investigation are handled across all industries. Dana speaks as a subject matter expert at HR and Technology events nationally throughout the year, and provides guidance for HR professionals, managers, and executives through the HR Investigator's Blog.

Track: Risk Management     Audience: Entry - Mid Level

Session Info

Have you ever noticed that people with a lot of experience conducting workplace investigations are amazingly calm about the whole process? Maybe it’s because they’re just not normal, but more likely it’s because they have a few tricks up their sleeves that take the fear and chaos out of the investigation. Interviews with many of these prominent investigators have shown that knowing how to stay calm and impartial, take or regain control, and keep everyone focused during the investigation process lead to a clear and complete investigation. In this session you will learn how to effectively “set the table” before the investigation begins, the top 5 questions used to take back control of the interview process and if you don’t feel safe how to STOP.

How to Increase Diversity & Inclusion Engagement
Thursday, September 17, 2020 / 12:30 PM - 1:30 PM / Concurrent Session #3

Donald Thompson
With two decades of experience growing and leading firms, Donald Thompson is a thought leader on goal achievement, influencing company culture and driving exponential growth. As an entrepreneur, Donald has led companies which have attained successful exits with strong returns for shareholders and employees. Donald is currently CEO of Walk West, a digital marketing firm recently recognized by Inc 5000 as the fastest growing agency in North Carolina for 2018 and 2019. In addition, Donald serves on boards for several organizations in the fields of technology, marketing, sports and entertainment and is a mentor for Google for Entrepreneurs Exchange. His recent certification as a Certified Diversity Executive CDE® is a testament to his commitment to furthering Diversity & Inclusion efforts within the business community and beyond. Donald has written for multiple publications including Entrepeneur.com and CNBC.com and has published his own eBooks on decision making and diversity.

Track: Engagement     Audience: Entry - Senior Level     Approved for Business Credit

Session Info

As Diversity and Inclusion (D&I) gains traction in the workplace, it is important to offer effective training to team members at all levels. Since D&I can be an uncomfortable topic, adding a virtual training component can help address some barriers to training participation and engagement. If people have an opportunity to develop a base level of cultural competency in a private setting, they may be more confident participating in group conversations that will then drive the initiative forward. In this session you will learn why diversity and inclusion practices lead to stronger business outcomes, improved recruiting & retention, growth in creativity & innovation and better morale. Understand how implementing an impactful D&I Strategy can enable you to actively embrace the movement and to incorporate it at every level of the organization. Understand the barriers to adaptation and implementation of Diversity and Inclusion efforts and what you can do address them.

The Gig Economy & Why it Should be Part of Your Strategy for 2020 & Beyond
Friday, September 18, 2020 / 9:30 AM - 10:30 AM / Concurrent Session #1

Jeff Luttrell
Jeff is Senior Director of Talent Acquisition with Alorica, a business process outsourcing company based in Irvine, CA. He leads teams of recruiters across the US. His current teams focus on high volume call center staffing where they hire nearly 70,000 people a year. Previously, he was a Recruiting Manager in Global Talent Acquisition and Staffing with Xerox in the outsource services division and an Area Manager for Kelly Services. Jeff received his BA in Journalism from University of North Carolina at Chapel Hill. He has over 20 years of recruitment experience in both staffing industry and corporate recruiting including international recruiting. He has led teams for large hiring projects, niche and specialty roles and executive recruitment. Jeff lives in Asheville, NC. He was the Southeast Region MAC Rep for 2018-19 and has been an active SHRM volunteer for close to 15 years. He was a Board member with Raleigh-Wake HRMA for the past 10 years including Treasurer, President, SHRM Foundation Director and VP of Community. Jeff served as Director of the NCSHRM State Council Director for 2016-2017. He co-chaired the Pinnacle award winning HR on Call for RWHRMA and co-chaired the 2011 NCSHRM State Conference. He served on SHRMs HR Disciplines panel in 2016 and on the Talent Acquisition panel in 2017.

Track: Future of HR     Audience: Mid Level     Approved for Business Credit

Session Info

This session explores the gig economy. We will look at the history of the gig economy and then explore why it needs to be a part of the strategy for companies going forward. We will look at ways to implement and measure results and help you understand how the gig economy impacts strategic business planning and how to incorporate it into your workplace.

Eye on Pay Equity: Legal Trends & Legislative Update
Friday, September 18, 2020 / 9:30 AM - 10:30 AM / Concurrent Session #1

Gina Calabro
Gina Calabro is an attorney with Ogletree Deakins Attorneys at Law, located in the Raleigh, NC office. Gina concentrates her practice on discrimination and harassment matters, wage and hour claims, and noncompetition and trade secret litigation. Gina regularly advises businesses on all aspects of employment law, from recruiting and hiring through termination. She assists clients in drafting policies and procedures and often trains management and non-management personnel on topics such as wage and hour compliance, harassment prevention, and disability awareness and accommodation. Gina is an experienced litigator who has represented employers before federal and state courts, numerous government administrative agencies and arbitration panels in single plaintiff, multi-plaintiff and class and collective action litigation.

Track: Risk Management    Audience: Mid Level     Approved for Business Credit

Session Info

Pay equity was an area of increased focus in 2019 as demonstrated through the number of statutory changes in the law and increased litigation of equal pay claims. This focus has continued in 2020. This session will arm human resource professionals with tools for examining pay equity issues and responding to pay equity inquiries. You will understand what is meant by the "pay gap" and why the increased focus on pay equity claims. We will discuss developments in state and federal law in the area of equal pay and HR's role in evaluating pay practices to ensure the company is compliant with pay equity laws.

Building a Kinder Kind of Workplace
Friday, September 18, 2020 / 11:00 AM - 12:00 PM / Concurrent Session #2

David Shar
The founder of Illuminate PMC, David is a consultant and trainer, specializing in helping organizations improve their leadership and culture, combat burnout, and design meaningful work. David combines decades of leadership experience with the latest psychological research to help you attract, retain, and motivate top talent. David holds his Bachelor's in human resource management from Colorado State University and his Master's in industrial/organizational psychology from the University of Maryland – College Park. He is a current doctoral candidate in business psychology at The Chicago School of Professional Psychology where he is studying the interaction between meaningful work and burnout. David is NOT your typical academic - as a scientist / practitioner translator, David makes leadership theory & business psychology accessible, implementable, and fun through the use of humor, stories, and 'real-world' examples.

Track: Leadership     Audience: Entry - Senior Level

Session Info

Stress, burnout, turnover, and interpersonal conflict are occurring at epidemic levels within the workplace. But YOU can change all of that! In this session, Shar uses the power of story, humor & interactivity highlighting the latest research in Industrial / Organizational Psychology, social psychology and positive psychology to explore tactics and benefits of creating a workplace culture of kindness. Shar will have you rethinking how you view workplace conflict, empathy, and burnout. In this session you will learn the 3 main elements of burnout and how to kill it with kindness. How to understand the Baader-Meinhof Effect and how to retrain your brain to focus on the positive. Learn to stop compromising & start collaborating – Learn how to win as a team.

Culture: Your Most Powerful Tool to Attract & Retain Top Talent
Friday, September 18, 2020 / 11:00 AM - 12:00 PM / Concurrent Session #2

Rich Schlentz
Rich is the founder of EXTRAordinary! Inc., a movement dedicated to reviving your work. In his partnerships with companies, teams, and individuals, Rich provides the tools to create breakthrough performance. With an emphasis on relationship principles, he helps organizations develop strategies to increase employee engagement, commitment, and productivity. His area of expertise is guiding leaders to create and foster engaging cultures resulting in improved loyalty, creativity, innovation, and profitability. His debut book is: Your Employees Have Quit…They Just Haven’t Left.

Track: Engagement     Audience: Mid - Senior Level

Session Info

This energetic, thought-evoking, and interactive session focuses on fundamental principles that successful leaders and educators can apply to create and foster engagement. Employee engagement requires creating a culture where everyone is intellectually and emotionally tied to a meaningful vision. Engaged groups are loyal, committed, creative, and innovative. They are more productive than their disengaged counterparts and deliver high-level results. Discover the cause behind our global disengagement epidemic. Understand strategies for reengaging employees that result in committed individuals and teams. Develop no-to-low cost action steps that can be applied immediately.

     
It's September - Where are We? A Legal Update on New Laws & Trends
Friday, September 18, 2020 / 12:30 PM - 1:30 PM / Concurrent Session #3

Patti Ramseur & Alex Maultsby 
Patti Ramseur is a partner with Ramseur Maultsby LLP. After practicing in a large firm for 20 years, Patti, along with Alex Maultsby, launched their own firm, focusing on Labor and Employment. Patti enjoys litigating and arbitrating cases, particularly the strategy involved during each phase of a case. As intense and exciting as trials are, Patti believes that the most rewarding part of her practice is the opportunity to work with wonderful clients who work tirelessly to do the right thing for their employees and their businesses. Over the last twenty years, Patti has focused on employment and commercial cases—for employers of all sizes, from non-profits to publicly traded companies. Her practice involves advising employers and litigating claims under Title VII, the ADA, the ADEA, the FLSA, the FMLA, and the REDA as well as claims of sexual harassment, wrongful discharge, wage and hour disputes, breach of contract, non-compete, and misappropriation of trade secrets.  

Alex Maultsby is a partner at Ramseur Maultsby LLP. For twenty-five years, Alex has focused his practice on employment law—because he enjoys the human element, using the law to find solutions for clients that face people-problems in the workplace. This focus means talking to clients on the phone or in person, helping them achieve objectives within the many laws that operate at the state and federal levels. Alex’s experience is quite broad and varied, across many industries and many issues, whether in litigation or in a counseling and advising role. He works to keep his corporate clients in compliance and to defend them when they are sued—or sue on their behalf, such as when non-compete and trade secret issues are at stake. In this role, Alex uses his knowledge and experience of Title VII, Title IX, the Equal Pay Act, the ADEA, the details and interactions of the ADA and FMLA and workers compensation, the FLSA, non-compete and trade secret laws, contract law, many state laws, and more. Alex understands that sometimes clients need a good listener, a patient advisor, and a practical thinker. At other times, clients need an aggressive and dedicated advocate who understands the ins and outs of litigation.

Track: Risk Management     Audience: Mid - Senior Level     Approved for Business Credit

Session Info

Patti Ramseur and Alex Maultsby will provide a legal update and discuss what employers need to know about new employment laws and trends. 2020 has brought much change, uncertainty, and unrest relating to the pandemic, racial issues, and economic turmoil as well as new employment laws. During this program, we will cover issues currently faced by employers in light of COVID-19 and related employment laws; Changes in federal employment laws including new laws relating to sexual orientation and gender identity/expression, and what these laws mean for the workplace; and EEO trends and best practices to survive 2020.

The 7 Signals of Highly Burned Out People
Friday, September 18, 2020 / 12:30 PM - 1:30 PM / Concurrent Session #3

Ben Fanning
Ben Fanning is an expert in helping organizations deal with the catastrophic cost of turnover. He helps leaders and teams increase employee retention, engagement, and productivity. Ben is the #1 bestselling author of the, “The Quit Alternative®: The Blueprint for Creating the Job You Love…Without Quitting”. He is a leading columnist at INC. Magazine and has also written for Forbes, Yahoo! Business, and Business Insider. He published the “The Catastrophic Cost of Quitting — How Organizations and Employees Pay the Price” and “The Leader’s Guide to Employee Engagement – How to Quickly and Effectively Engage Your Team”. Ben is a frequent speaker at the Society for Human Resource Management (SHRM) national events including the 2016, 2017, and 2018 Annual Conferences. He draws from his unique blend of experience with 20 years in Fortune 1000 organizations (including Honeywell and Russell Corporation) as well as coaching, improvisation, and storytelling. Ben holds a master’s degree from Georgia Tech and a Bachelor of Science from the University of Alabama. He is a certified executive coach through the International Coach Federation with an additional coaching certification from Newfield Network. Ben’s next book, War for the Employee Mind, comes out in Summer 2020.

Track: Future of HR     Audience: Entry - Senior Level

Session Info

An engaging session to help you and your team avoid burnout and immediately boost your motivation. We’ll talk about the alarming truth about burnout during this Pandemic that applies to all HR leaders. How burnout can enhance your career and make you more valuable to your organization.  We will identify the  7 signals of highly burned out people and how to conquer them. Discover the signals that lead to burnout, determine your own risk and develop a 3-step action plan to improve the situation for yourself and your team.

2020 Conference Schedule


7:30 AM - 7:50 AM
7:50 AM - 9:00 AM
1:30 PM - 3:00 PM

Thursday, September 17, 2020

7:30 AM - 7:50 AM
7:50 AM - 9:00 AM
1:30 PM - 2:00 PM
2:00 PM - 3:00 PM

Friday, September 18, 2020

7:30 AM - 7:50 AM
7:50 AM - 9:00 AM
9:30 AM - 10:30 AM
1:30 PM - 3:00 PM