Presented by: Joe Conway & Elizabeth Barfield
Free for Members, $20 for Guest
Grounded in self-reflection, the Everyday Bias course enables participants to examine how experiences and identities shape their biases. Participants develop an awareness of their first impressions that can lead to biased decision-making in the workplace.
- Explore how bias functions in the brain and its impact on decision-making
- Examine how experiences and identities shape our biases
- Develop the ability to closely inspect our first impressions for bias
Joe Conway has been the Director of Health Equity and Human Experience at New Hanover Regional Medical Center (NHRMC) since September 2017. “Health equity” refers to the social reality that not all patients have the same access to health care, the same ability, nor opportunity to access the care that is available. Social barriers, such as housing, food, transportation, long-embedded racial, and other biases prevent many in our community from achieving the best health care and quality of life possible.
Joe was hired by NHRMC in December 2007. He has had roles in EVS/Housekeeping Services as a Manager, the Lean Strategies Department as a Coach, Facilitator, Practitioner & Trainer, and served as a Chair/Co-Chair for the NHRMC Employee Campaign raising $800,000 during his 3-year tenure. Prior to moving to NHRMC, he worked six years in leadership positions as a director and consultant in Environmental Services within healthcare in Alabama, Florida, Louisiana and Mississippi where he was recognized as a Leader of Excellence in 2004 by Gulf Coast Medical Center.
Joe holds a Bachelor of Arts degree in Church Ministries and formerly served as a Pastor & Music Minister on the Gulf Coast of Mississippi for almost 5 years. He obtained his Master's Degree in Healthcare Management in 2014, is a member of the American College of Healthcare Executives (ACHE) since 2017, became Certified in Diversity Management for Health Care (CDM) in 2018, and just completed his Certification in Implicit Bias Training for Healthcare Professionals in June 2019.
Joe’s statement of purpose is “To cultivate an environment for your success.” His passions include his wife of 28 years, his four ‘boyz,’ and his focus on building health equity in southeastern North Carolina.
Elizabeth Barfield is a graduate of the University of North Carolina at Chapel Hill. She received a Bachelor's degree in African American Studies accompanied by a minor in Medical Anthropology. She is a native of Wilmington, North Carolina and returned here to work and reside after college.
She has been employed by New Hanover Regional Medical Center for the last 6 ½ years and is now the Education Specialist within the Health Equity department. Her job brings her joy because she is able to educate, empower, and equip employees in a way that also has a positive impact on the community she was raised in. As a department, their primary goals are to reduce health disparities between various demographics of patients, increase minority retention and recruitment, and increase the cultural competency of our staff.
Due to her passion for people, she is always seeking out new opportunities that allow her to engage with individuals she might not normally come across. These interactions remind her that everyone has a story and a perspective to share if you take the time to listen. A thought that she lives by is that a person must know their own specific “why” in life to be able to make the greatest impact in, not only their life, but also, the lives of those around them.